🚚 Shipping Policy

Everything you need to know about how we ship your orders

Last updated: August 15, 2026

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays). You will receive a confirmation email with your order details once your order has been placed successfully.

During peak sale periods or festive seasons, processing may take up to 3–5 business days. We appreciate your patience.

2. Shipping Methods & Delivery Time

📦 Standard Shipping

Delivery within 5–7 business days for most pin codes across India.

⚡ Express Shipping

Delivery within 2–3 business days for select metro cities. Express shipping charges may apply at checkout.

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

We offer free shipping on all orders above Rs.999.

For orders below Rs.999, a flat shipping fee of Rs.0 is applied.

4. Shipping Partners

We partner with trusted courier services including Blue Dart, Delhivery, Xpressbees, and India Post to ensure your order reaches you safely and on time.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS. You can use this number on the courier partner's website to track your shipment in real-time.

You can also track your order by visiting My Orders in your account.

6. Delivery Address

Please ensure your delivery address is complete and accurate at the time of placing the order. Zinzy is not responsible for delays or non-delivery due to incorrect address information.

7. Non-Deliverable Areas

Some remote pin codes may not be serviceable. If your pin code is not serviceable, you will be notified at the time of checkout or after order placement.

8. Contact Us

For any shipping-related queries, please contact our support team. We're happy to help!